How refurbished electronics sellers run their European overseas warehouse: the problems they faced, what we did and the results.
A refurbished-laptop seller used to scrap almost every European return, because shipping it back to China cost more than the device was worth. Returns now come back to the Strasbourg warehouse, where they are photographed and graded, repaired where possible, and relisted once they meet the platform‘...
Returns used to go back in one batch each quarter; now every return is inspected within 48 hours of reaching the warehouse — sellable units are relisted straight away, repairable ones join the repair queue, and only genuine write-offs are disposed of locally.
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